The minimum withdrawal amount is €/$10, or its equivalent in another currency, so you won’t be able to withdraw anything less than that. 

If your balance appears underneath the ‘Bonus’ tab, you'll need to meet the wagering requirements before the bonus funds will automatically convert to withdrawable cash. Find out more about our bonus scheme conditions on our Terms and conditions page. 

If none of the above applies to your attempted withdrawal and you are still having withdrawal issues, please contact our customer service team.