Help Center

Hi, how can we help you today?

Promotions & bonuses

General
Promotions
Wagering requirements

Can I cancel my bonus?
Can I request a withdrawal while my bonus is active?
Are there any restrictions when playing with a bonus?
I did not get my reward even though I should have.
How do I opt out of all bonuses?
What does ‘Active bonus’ in ‘My account’ mean?

I did not receive my Welcome Bonus.
How do I claim the Bamboo Bonus?
How can I opt into promotions?
Where can I see upcoming promotions?

What are wagering requirements?
Where do I find the progress of my wagering requirement?
How can I meet the wagering requirement?
Are bonuses subject to wagering requirements?

Promotions & bonuses

General

Can I cancel my bonus?
Can I request a withdrawal while my bonus is active?
Are there any restrictions when playing with a bonus?
I did not get my reward even though I should have.
How do I opt out of all bonuses?
What does ‘Active bonus’ in ‘My account’ mean?

Promotions

I did not receive my Welcome Bonus.
How do I claim the Bamboo Bonus?
How can I opt into promotions?
Where can I see upcoming promotions?

Wagering requirements

What are wagering requirements?
Where do I find the progress of my wagering requirement?
How can I meet the wagering requirement?
Are bonuses subject to wagering requirements?

Help Center

Affiliates About us Terms and conditions Responsible gaming Privacy notice

Back to top

Royal Panda is owned and operated by Royal Panda Limited, Level 7, The Plaza Business Centre, Bisazza Street, Sliema SLM 1640, Malta, Royal Panda is licensed and regulated by the Malta Gaming Authority (MGA), and is incorporated under the corporate license of LeoVegas Gaming p.l.c. MGA/CRP/237/2013 issued on 1 August 2018.

(ONLINE) (OFFLINE) Support INT